Welcome to our new home! We’re so happy you’re here.
Welcome to our new home! We’re so happy you’re here.
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FAQ

How do I wash my Smelly Face?

All Smelly Faces are machine washable. We recommend washing them with warm water and laying them flat to dry. Fluff character with hands to return it’s squishy-ness. Just as any stuffed animal would, the original softness may change slightly with each wash.

Are the Brains washable?

If you feel the need to wash the brain between uses or after a long time of use you may do so. We recommend hand washing and laying flat to dry. Because all brains are hand knit from 100% wool, the item may shrink, however the ability to diffuse is not altered.

Will more Smelly Faces be available in the future?

Yes! We are always working behind the scenes here to develop new characters and bring fun, well thought-out friends for your little ones to enjoy.

How long will it take to receive my order?

It takes 2-3 days to process orders. Orders will be shipped via USPS. Upon shipment orders will take the following length of time:

  • First Class Mail – Estimated 1-3 Days
  • Priority Mail – 1-3 Days
  • Priority Mail Express – 1-2 Days or Overnight
Any clothing item, mug, or phone case is printed on demand and will arrive to you straight from the printer. Their turnaround time will vary anywhere between 1-2 weeks.

    Have the Smelly Faces been safety tested?

    All Smelly Faces have been tested and comply with the ASTM safety standard. Smelly Faces are recommended for children 3+ years of age. We believe in safety when it comes to sleeping. Please visit the CPSC website to learn more about crib safety. https://www.cpsc.gov/safety-education/safety-guides/cribs/crib-safety-tips

    Do you ship worldwide?

    We ship all over the world. Please be certain all shipping information is filled out correctly upon checkout.

    Do you accept returns and exchanges?

    All products are carefully checked and hand packaged to insure a safe delivery to your home. If there is an issue with your order please email us at smellyfaces@yahoo.com and we will do our best to assist you.